Who are we?
STE Languages has been a leading language institute in the Netherlands for almost 30 years. We provide language training in more than 20 languages, either individually or in groups, intensively or more spread out, in-company, online, or on location at STE Languages. Our teachers are experienced, qualified, and native speakers. Our training programs are highly appreciated by our clients and customers, as evidenced by STE Languages achieving a score of 96.3% good to very good service in the independent Cedeo survey conducted in 2023. STE Languages provides language training annually for approximately 4,500 internationals/expats, immigrants, and labor migrants.

For the Sales team, we are looking for an enterprising, commercial, and relationship-oriented Key Account Manager. In this challenging role, you are responsible for building and maintaining sustainable relationships, identifying customer needs, and increasing our market position. As a Key Account Manager, you are excellent at establishing contacts with potential customers and maintaining and strengthening relationships with existing, strategic, and large customers. You listen to the questions and wishes of the customer and match these with the language solutions that STE Languages has to offer. You also advise and convince the customers of the high quality of our services and the value we add. In short, an opportunity to develop yourself and contribute to the growth of our team and organization.

What are the tasks involved?
- Developing and maintaining strong customer relationships is central;
- Mapping customer wishes and needs concerning language training;
- Actively seeking out and following up on new commercial opportunities;
- Monitoring, guiding, and guarding the 'client journey' to ensure customer satisfaction;
- Drafting, maintaining, and negotiating tailor-made contracts;
- Coordinating tasks and responsibilities based on these customer needs to ensure smooth service delivery;
- The position involves a business-to-business environment where you work closely with various leading companies in different market
  segments throughout the Netherlands;
- Actively acting as a sparring partner for the management in the area of sales;
- Thinking along about innovation and expansion of our services;
- Strengthening and expanding the market position of our company, both with existing and new customers.

What are we looking for?
- A completed HBO education or comparable thinking and working level;
- At least 4-6 years of experience in a commercial role;
- Strong communication skills, customer-oriented, commercially minded, and capable of building relationships;
- Ability to work independently;
- Affinity with learning and development, language, and culture;
- Excellent command of both Dutch and English in word and writing.

What do we offer?
- You will get a dynamic role with a lot of autonomy, responsibility, and diversity;
- Annually you will receive an attractive profit-sharing scheme;
- In a full-time position, you are entitled to 25 vacation days per year;
- We offer an excellent pension scheme through A.S.R.;
- There is the possibility to take a language course at the expense of STE Languages;
- For business purposes, you will be provided with both a phone and a laptop;
- You can take advantage of the bicycle plan to purchase a bike at a discount;
- Regular office chair massages are offered;
- Fresh fruit is available for you daily;
- You will receive a personal account with Skillstown with unlimited access to online training to develop yourself professionally;
- We organize multiple Friday afternoon drinks, teambuilding activities, and parties annually;
- You will have the opportunity to participate in interesting networking events;
- You work in an international environment with a close-knit team of friendly colleagues, where you can really make a difference and contribute to the language proficiency of internationals in the Netherlands.

Interested? Apply by sending an email with your CV and motivation to bas.schellekens@ste.nl.

Acquisition in response to this vacancy is not appreciated.